What is the primary concept concluded by Yale University researchers regarding frustration?

The primary concept concluded by Yale University researchers regarding frustration aligns with the idea that unrelieved aggression can accumulate over time, leading to negative outcomes. In the context of frustration, when individuals experience obstacles to their goals, they may feel a sense of aggression as a result. This aggression can manifest in various ways, and if it is not addressed, it can build up and lead to behaviors that might not be beneficial, such as acting out against a perceived cause of their frustration.

Understanding this concept is crucial as it highlights the importance of addressing sources of frustration in the workplace to prevent escalation. When employees feel frustrated without a means to express or resolve their feelings, it can lead to counterproductive behaviors, including reduced morale, increased turnover, or even actions such as theft, as a misguided form of satisfaction or compensation. This underscores the need for effective communication channels and support systems within an organization to mitigate frustration and foster a more positive working environment.